Returns Policy
Return Period
You may return most new, unopened items within 30 days of delivery for a full refund.
Return Conditions
Items must be in original condition and packaging. Custom-made furniture may not be returnable.
Refund Process
Once we receive your return, we will inspect it and process your refund within 5-7 business days.
Contact for Returns
To initiate a return, please contact our customer service at returns@banksiafurniture.co.ke